Botas femininas com zíper lateral e salto grosso

Why haven’t I received my order?

1.  Your order is in transit, and it is within the estimated delivery time, please wait, in most cases orders will arrive within the estimated time. If your order has not arrived and it is taking longer than the estimated delivery time, please contact us.

2.Your order may have been returned for the following reasons:

• The courier attempted to deliver to you but could not find you to sign for the delivery.
• The shipping address is incorrect or incomplete.
• The package was rejected during customs clearance.
• 3.The item is lost in transit.

I did not receive my order, why is the tracking status showing as delivered?

Please visit our shipping policy for more shipping details.

• Shipping Cost:

Free shipping on order over $79

$7.99 on order under $79

• Delivery Time=Processing
  time + shipping time

Processing time:1-3 working days

Shipping time:7-20 working days

• Note:

Correct shipping information is
required in case of any failure in delivery.

Our shoes are designed to fit according to our size chart . If you have previously purchased our shoes, please refer to your previous size when ordering.

For first-time shoppers, we highly recommend measuring your foot length using the method provided in the chart.

By comparing your measurements with our size chart, you can ensure an accurate fit. Contact us for assistance in finding the right size.

Our store accepts credit card, PayPal,local payment methods and afterpay such Klarna. We have a secure partnership with the payment company, ensuring the safety of your funds. For more please refer to our payment methods.

Conditional returns are available within 14 days after delivery of product. For details, please refer to our return policy.

we accept:credit\debit card；PayPal；Apple Pay； learn more payment-method