Note: The purchase address must be filled in correctly, such as zip code, phone number, and mailbox number, because it is very likely that the logistics will not be delivered, and we will not be able to contact you. This is a very bad thing
Our goal is to provide you with the best transportation options, no matter where you live. We serve hundreds of customers around the world every day and strive to provide you with the highest level of service.
The time frame for order delivery is divided into two parts:
Total delivery time = processing time + shipping time
Processing time: 1~3 working days
Shipping time: 7~20 working days
Note: Shipping time depends on the specific address, the above is only our average shipping time
All estimated/typical delivery times are based on actual data collected from past orders. They are approximate times and for reference only.
Delivery time will be affected by public holidays; manufacturers and couriers will restrict their operations during these times. This is beyond our control.
Note on taxes and fees:
For most countries/regions, our customers do not need to pay import fees, customs duties or value-added taxes (Valued Additional Tax). However, for some limited countries (especially some European countries, such as Germany, Italy, the United Kingdom and Canada, etc.), you may be required to pay customs duties or value-added tax according to the collection rules of your country/region.
We are happy to provide international transportation services to most destinations in the world. The super savings option takes 10 to 20 business days. For faster delivery, we provide express service, which can be shipped to most international locations within 7 to 15 working days. If you have any other questions, please contact our customer service: firstname.lastname@example.org
Change Of Shipping Address:
- If you have filled out the wrong shipping address, please email us the correct address before the shipment of your order and we will arrange it accordingly without any additional charges.
- If the package is already on the way, we will not be able to help you change the shipping address. You can contact the shipping company directly to change your shipping address.
- For any surcharges occurred upon the change of shipping address during the shipment, they must be rendered by the buyer.
To ensure a pleasant and smooth shopping experience, we sincerely recommend carefully reading and fully understanding the following disclaimers regarding our shipping policies. We may not be held responsible under the following circumstances, and we appreciate your understanding:
- 1.There is no one available to receive the package or if it needs to be picked up from a post office and is not collected on time.
- 2.The delivery personnel cannot contact the recipient, leading to delayed or lost packages.
- 3.The package is undeliverable due to incorrect customer-provided address or contact information.
Please verify your shipping information before ordering. Additionally, we encourage you to track the shipping information closely and paying close attention to the delivery status, or promptly collecting the package from the post office.
We will make every effort to collaborate with the delivery company to ensure that you receive your order in a timely and secure manner. We truly appreciate your understanding and support!